Flood Warning Service
Database Systems Corp. (DSC) is a leading provider of call center technology including phone systems capable of delivering emergency messages to large groups of individuals. DSC likewise provides outsourced calling services from its secure data center.
Should a flash flood threaten your community, our phone systems and services could help warn your neighborhoods of this disaster. With our emergency notification phone service, you can broadcast warning messages to thousands of households in your community warning of catastrophic disasters including flash floods.
Messages can be simultaneously delivered in just minutes using our network of phone systems and services. Pre-recorded warning messages can be played giving households information regarding the flood location and whether a community evacuation is planned or necessary. You can send a broadcast warning to specific neighborhoods or communities in the event of a flash flood and provide priority delivery of these messages to those nearest the flood danger.
Multiple messages can be delivered to different members of the community based upon proximity to the flood.
Calls can be directed to operators that are standing by to handle special individual emergencies.
Messages can also be broadcast seeking volunteers or special assistance from emergency personnel.
If water is being released from a flood control dam, the water management group can provide phone notification to residents in advance. Other applications include warning residents when the danger of a flash flood is at a high level. Travel and activity restrictions can likewise be broadcast using this service.
Flash flood warning messages sent to households in this fashion can be simple warnings with specific or general instructions. If the community needs feedback from the call, an interactive response can be programmed into the message allowing the person to either acknowledge the call or to contact someone. Messages can vary based upon proximity to the event, with different degrees of broadcast warning and instructions.
To learn more about our flood warning and emergency response / disaster recovery phone service, please visit our Emergency Broadcast System web page.
Contact Us Today to learn more about our emergency notification services.
Register Online For Emergency Notification Services
DSC now provides an online signup for both non-profit and business organizations wishing to use our emergency voice broadcasting outsourcing services. Signup is easy and can be accomplished in just a few minutes! Our competitive rates are affordable, even for the smallest calling campaign.
Start Calling In Just Minutes!. Using our new online signup lets you get started immediately with your calling campaign. Simply create an account and agree to our standard terms and conditions. Then download your list of phone numbers and record a message. We accept major credit cards and for as little as $25, you can begin calling. Its that simple!
Both emergency and non-emergency voice broadcasting services can be provided by DSC.
To register online, click on the the online registration image or button on the right.
DSC has prepared an online demonstration of our voice broadcasting outsourcing service. To view this demo, please visit our voice broadcast demonstration.
Flood Warning Applications
The following are just a few of the applications for this emergency phone warning system:
- Contact Community Administrators
- Watershed Release Announcements
- Warn Remote Communities
- Contact Police Departments
- Notify Utility Company Employees
- Contact Emergency Response Teams
- Call Water District Employees
- Notify Community of Street Closures
- Request Volunteers In Specific Threatened Area
- Broadcast Event Cancellation Notices
- Notify Community of Power or Utility Outages
How To Use This Service?
This flood warning and emergency broadcast service is easy to use. Calls can be initiated from our website or can be activated by phone. If you purchase our system, activation can be initiated using our easy-to-use wizard program.
Touch Phone Activation
Our emergency notification service can be initiated by calling our emergency 800 number and simply entering an account ID and password by touch phone.
Once validated, you can record your message and select from any number of lists of phone numbers (such as EMS crews).
That's it! We immediately start calling the individuals on the selected list playing the recorded message.
We also provide the same type of activation using our website. Here you also have the ability to maintain your lists as well as create new ones using our mapping systems.
When an emergency arises, you simply record your emergency message offline or use our toll free phone service to record your message.
Next identify your call recipients using a simple list manager or a graphical map display and send us your phone numbers via the internet. We do the rest.
Computer Message Activation
Our emergency notification network also supports computer and web connectivity using XML technology. Thus, emergency communication can be initiated from your website or computer by automatically sending our emergency phone system a message containing a list of one or more phone numbers and a message to be sent to these individuals. The message can be text (which is automatically converted to voice) or a voice file.
For further information, visit our Emergency VoiceXML messaging web page.
Touch Phone Responses
Unlike some systems that are limited by the number of lines available to perform this emergency dialing, our service is provided to you using a network of phone lines that can deliver your emergency messages much faster.
Our severe snow storm and emergency notification system delivers messages to individuals or answering machines and can even allow the call recipient to make touchphone selections (using our IVR capability).
This may be important if your response center requires a positive acknowledgement from the call recipient such as your EMS crew or emergency response team.
Answering Machine Detection
Another advanced feature of our emergency notification phone system is its ability to not only detect answering machines, but to leave a separate pre-recorded message on this machine. Unlike most message delivery systems, we can detect the end of the answering machines greeting prompt and start playing your message immediately after this prompt.
Traditional emergency phone dialers cannot detect the difference between an individual and an answering machine. Most emergency dialers that can detect the difference simply ignore these answering machines. At best these phone systems schedule the answering machine number to be redialed later. Our emergency dialer gives you the option to select any one of these response methods.
Purchased System Versus Contracted Service?
This is a question that communities should carefully consider. A purchased system gives you more control, but requires sufficient phone lines, equipment and on site technical knowledge to keep your system operational. The larger your community, the greater capital expense is required to broadcast your emergency messages in a timely fashion. If your message broadcasting system is used for more than just emergencies, it is easier to justify a purchase over contracted service. After all, emergency phone broadcasting is something you hope you never need to use.
Contracting your emergency broadcasting service requires less up front capital and can provide a faster emergency broadcast response if your provider has the resources available. Other than a monthly subscription fee, you only pay for the emergency broadcast as it occurs. System redundancy is available as well as centralized and experienced technical assistance.
Contact Us Today to learn more about our flood warning systems and services.